How are payments made?

Payments are made after the completion of each treatment via card. We accept Visa or Mastercard.

Is physiotherapy covered by private health insurance?

Yes. Physiotherapy is claimable. Depending on the private health cover you have you are able to claim back all or a percentage of the consultation. We also use Hicaps Go for fast easy on the spot claims. Visit here for further information.

Do I need a GP referral?

No referral is required unless physiotherapy is required through work cover, medicare or road side accident insurance.

What equipment do we bring?

We bring all of the necessary equipment to you. Our comfortable portable physiotherapy beds can be easily folded out in a suitable environment (flat, cleared area).

How should I prepare for the consultation?

Very little preparation is required. Light, comfortable clothing may be worn. This may include shorts or a singlet so we can assess an area or perform exercises. Also if you have any additional information such as radiological reports, correspondence from GPs or specialists please have that on hand.

What is physiotherapy?

Physiotherapy, also known as physical therapy, is a profession with highly qualified health professionals who help people restore, maintain or maximize well being. Physiotherapy also aims to restore full function and quality of life through evidence based practice. This is implemented with a broad spectrum of strategies some of which may include manual therapy (massage, mobilisation, manipulation) exercise, education and advice.

Can I purchase equipment?

Yes we can order an extensive range of equipment for you. Some of which may include heat packs, exercise equipment, mobility aids etc.

How is mobile physio different from visiting a private practice?

The main difference and most obvious one is we visit you. No longer will you have to organise transport, take valuable time out of your day to get to your appointments and back home again or sit around in waiting rooms. We excel in providing prompt, convenient appointments to your door.

What is the best way to book an appointment?

Appointments can be booked easily via:

Phone: 1300 851 890

Email: info@firstclassphysio.com.au

Website: Fill out our enquiry form