Privacy Policy

This is in relation to any information that is gathered from you. We Treat all information with respect and confidentiality and use this information primarily for achieving a high level of health care which is important to us. We take all reasonable steps to keep all sensitive information protected and secure.


Method of Collection

This the way in which information may be collected from you. This may include face to face, over the phone via call or text message, email, fax, internet tracking via cookies, website contact information forms, clinical notes, accounts and payment processes and other third parties. Cookies and IP address may be stored by google to analyse web page data. Further information on Googles Privacy Policy can be found here.



Information is not disclosed unless appropriate. This may be applicable in certain circumstances and when deemed professionally and medically appropriate. This may include liaising with other health/medical practitioners, family members, other health care professionals within the team, government authorities including medicare, department of veteran affairs, work cover, third party insurers, service providers and legal representatives.



First Class Physio may make contact for a variety of reasons from personal information collected. This may include appointment reminders via email/text, appointment follow up phone calls or emails, marketing materials. You can let us know at any time if you would like to unsubscribe or opt out of any these methods of contact.



By using this site you consent to the Privacy Policy. You have the right to access any of your personal information from us at any time and and can notify us of any updates or inaccuracies in your current personal information. If you have any questions regarding the Privacy Policy we will be more than happy to discuss this via phone: 1300 851 890 or email.

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